Personal Injury News

Don’t Do THIS When Dealing with GEICO Claims Adjusters

Written by MARIO PALERMO | Aug 2, 2024 12:33:30 PM

 

Navigating the aftermath of an auto accident can be daunting, especially when dealing with accident claims. GEICO, one of the largest auto insurance companies in the United States, has a team of skilled insurance adjusters whose primary role is to minimize the amount the company pays out in claims. As an Illinois plaintiff’s personal injury lawyer, I’ve seen many cases where claimants unknowingly jeopardize their claims by making avoidable mistakes when interacting with GEICO insurance adjusters. This article will highlight the critical mistakes to avoid and provide practical advice on handling your claim effectively.

Understanding the Role of GEICO Claims Adjusters

Before delving into what not to do, it’s important to understand the role of insurance adjusters. GEICO insurance adjusters are trained professionals tasked with investigating insurance claims, assessing damages, and negotiating settlements. Their ultimate goal is to protect the company’s financial interests, often resulting in lower settlement offers to claimants.

Common Mistakes to Avoid

1. Not Seeking Immediate Medical Attention

What Not to Do: Do not delay seeking medical attention after an accident. 

Why: Delaying medical treatment can not only jeopardize your health but also your personal injury claim. GEICO insurance adjusters might argue that your injuries are not serious or were not caused by the accident if there is a gap between the accident and your medical treatment. Always seek prompt medical attention and follow your healthcare provider’s recommendations.

2. Providing a Recorded Statement Without Legal Counsel

What Not to Do: Do not provide a recorded statement to GEICO without consulting a car accident lawyer. 

Why: Claims adjusters often request recorded statements early in the claims process, which can be used against you later. Without legal guidance, you might inadvertently say something that could be misconstrued or used to undermine your claim. Always consult with an experienced personal injury lawyer before agreeing to a recorded statement.

3. Accepting the First Settlement Offer

What Not to Do: Do not accept the first settlement offer from GEICO. 

Why: Initial settlement offers are typically much lower than what you might be entitled to receive. GEICO insurance adjusters often start with lowball offers, hoping claimants will accept out of desperation or lack of knowledge. Consult with an attorney who can negotiate on your behalf and ensure you receive a fair settlement.

4. Signing Documents Without Legal Review

What Not to Do: Do not sign any documents from GEICO without having them reviewed by a personal injury lawyer. 

Why: GEICO might present you with various documents to sign, including medical release forms and settlement agreements. These documents can contain clauses that limit your rights or release the company from further liability. Always have an attorney review any documents before signing to protect your interests.

5. Underestimating the Value of Your Claim

What Not to Do: Do not underestimate the value of your claim or settle for less than you deserve. 

Why: Many factors contribute to the total value of your claim, including medical expenses, lost wages, pain and suffering, and future medical needs. GEICO insurance adjusters might downplay these factors to reduce the settlement amount. Work with an attorney who can accurately assess the full extent of your damages and negotiate accordingly.

6. Failing to Document the Accident and Injuries

What Not to Do: Do not neglect to document the accident scene and your injuries. 

Why: Thorough documentation is crucial for substantiating your claim. This includes taking photographs of the accident scene, gathering witness statements, and keeping detailed records of your medical treatments and expenses. Lack of proper documentation can weaken your claim and reduce your chances of receiving fair compensation.

7. Discussing Your Case on Social Media

What Not to Do: Do not discuss your accident or injuries on social media. 

Why: Insurance companies, including GEICO, often monitor claimants’ social media accounts for information that can be used against them. Posts, photos, or comments that downplay your injuries or suggest you are not as injured as claimed can harm your case. Avoid discussing any details of your accident or claim on social media.

Practical Advice for Dealing with GEICO Claims Adjusters

1. Consult with a Personal Injury Lawyer

Before engaging with GEICO insurance adjusters, it is crucial to consult with a personal injury lawyer who can guide you through the process and protect your rights. An attorney can handle communications with the adjuster, help gather evidence, and negotiate on your behalf, and many attorneys offer a free case evaluation.

2. Be Cautious with Communications

When speaking with GEICO insurance adjusters, be mindful of what you say. Provide only basic information about the accident, such as the date, time, and location. Avoid discussing details about your injuries or speculating about fault. Let your attorney handle in-depth communications.

3. Gather and Preserve Evidence

Collect as much evidence as possible related to the accident and your injuries. This includes photos of the accident scene, medical records, police reports, and witness contact information. Preserve all documents and receipts related to your medical treatments and expenses.

4. Keep Detailed Records

Maintain a comprehensive record of all interactions with GEICO, including phone calls, emails, and letters. Note the date, time, and content of each communication, as well as the name of the adjuster you spoke with. This documentation can be valuable if disputes arise.

5. Understand Your Policy and Rights

Familiarize yourself with the terms of your car insurance policy and your rights as a policyholder. Understanding your coverage limits, deductibles, and the claims process can help you navigate interactions with GEICO more effectively.

6. Negotiate with Confidence

Do not be afraid to negotiate with GEICO insurance adjusters. Insurance companies often expect claimants to accept their initial offers without question. With the support of an attorney, you can confidently negotiate for a fair settlement that accurately reflects your damages.

7. Be Prepared for Tactics

Be aware that GEICO insurance adjusters might employ various tactics to minimize your claim. This can include delaying the process, disputing the severity of your injuries, or questioning the necessity of your medical treatments. Having an attorney on your side can help counter these tactics and ensure your claim is handled fairly.

Real-Life Case Example

To illustrate the importance of avoiding these mistakes, consider the following real-life case:

Case: Johnson v. GEICO

In this case, Mr. Johnson was injured in a car accident caused by another driver insured by GEICO. Initially, Mr. Johnson attempted to handle the claim on his own. He provided a recorded statement without consulting an attorney and accepted the first settlement offer, which barely covered his immediate medical expenses.

After realizing the full extent of his injuries and the inadequacy of the settlement, Mr. Johnson sought legal representation. His attorney reopened negotiations with GEICO, leveraging medical records, expert testimonies, and comprehensive documentation of damages. Eventually, Mr. Johnson received a significantly higher settlement that accounted for his long-term medical needs and lost wages.

Dealing With Geico Claims Adjusters: In Conclusion

Dealing with GEICO claims adjusters can be challenging, especially if you are unfamiliar with the claims process and your legal rights. By avoiding common mistakes and seeking the guidance of an experienced personal injury lawyer, you can protect your interests and secure the compensation you deserve. Remember, your actions and decisions during the claims process can significantly impact the outcome of your case. Stay informed, be cautious, and don’t hesitate to seek professional legal assistance to navigate the complexities of dealing with GEICO insurance adjusters.

How to Best Select a Personal Injury Lawyer to Represent Your Case

Selecting the right personal injury lawyer is critical to the success of your case, especially when dealing with large insurance companies like GEICO. Here are some key steps and considerations to ensure you choose the best attorney for your needs:

1. Look for Experience in Personal Injury Law

Why It Matters: Personal injury law is complex and requires specific expertise. An attorney with substantial experience in personal injury cases will be more familiar with the tactics used by insurance companies and know how to counter them effectively. 

What to Do: Research attorneys who specialize in personal injury law. Look for those who have handled cases similar to yours, particularly involving auto accidents and dealing with major insurance companies like GEICO.

2. Check Credentials and Background

Why It Matters: An attorney’s credentials, including their education, professional affiliations, and any special certifications, can provide insight into their expertise and commitment to their field. 

What to Do: Verify the attorney’s credentials. Check if they are a member of professional organizations such as the Illinois State Bar Association or the American Association for Justice. These memberships often indicate a dedication to staying current with legal developments.

3. Read Reviews and Testimonials

Why It Matters: Reviews and testimonials from past clients can offer a glimpse into the attorney’s track record, client satisfaction, and overall performance. 

What to Do: Look for reviews on legal websites like Avvo, Martindale-Hubbell, and Google. Pay attention to comments about the attorney’s communication, professionalism, and results. Personal recommendations from friends or family can also be valuable.

4. Schedule Initial Consultations

Why It Matters: An initial consultation allows you to assess the attorney’s approach to your case and determine if you feel comfortable working with them. 

What to Do: Schedule consultations with a few attorneys to compare their perspectives on your case. Prepare a list of questions to ask during the meeting, such as:

  • How many years have you been practicing personal injury law?
  • Have you handled cases similar to mine before?
  • What is your success rate in personal injury cases?
  • How do you approach negotiations with insurance companies like GEICO?
  • What are your fees, and do you work on a contingency basis?

 

5. Evaluate Communication Skills

Why It Matters: Effective communication is essential for a successful attorney-client relationship. You need an attorney who will keep you informed and be responsive to your questions and concerns. 

What to Do: During the consultation, assess how well the attorney listens to you and explains legal concepts. Notice if they are patient, clear, and concise in their communication. Good communication is a sign of a trustworthy and competent attorney.

6. Consider the Firm’s Resources

Why It Matters: Personal injury cases often require substantial resources for investigation, expert witnesses, and litigation. A well-resourced firm can handle these demands more effectively. 

What to Do: Ask about the firm’s resources and support staff. Larger firms typically have more resources, but smaller firms can also provide excellent representation if they are well-managed and dedicated.

7. Assess Trial Experience

Why It Matters: While many cases settle out of court, some may go to trial. An attorney with trial experience is better equipped to advocate for you in court and negotiate from a position of strength. 

What to Do: Inquire about the attorney’s trial experience and their success rate in court. Knowing your attorney is prepared to go to trial if necessary can give you confidence in their ability to handle your case.

8. Review Case Outcomes

Why It Matters: Reviewing an attorney’s past case outcomes can give you an idea of their ability to secure favorable settlements and verdicts. 

What to Do: Ask the attorney about their most recent cases and the outcomes. Look for cases similar to yours to see how the attorney managed those situations and what results they achieved.

9. Discuss Fees and Payment Structures

Why It Matters: Understanding the financial aspect of hiring an attorney is crucial to avoid any surprises later on. Most personal injury attorneys work on a contingency fee basis, meaning they get paid only if you win your case. 

What to Do: Clarify the attorney’s fee structure during the initial consultation. Ask about the percentage they charge if you win, any upfront costs, and whether you will be responsible for any expenses if you do not win your case.

10. Trust Your Instincts

Why It Matters: Your comfort level with the attorney can impact the overall experience and effectiveness of your case management. Trust and mutual respect are fundamental for a successful attorney-client relationship. 

What to Do: Trust your instincts when making your final decision. Choose an attorney who not only meets all the professional criteria but also makes you feel confident and supported.

Selecting the right personal injury lawyer is a critical step in ensuring you receive fair compensation after an accident. By focusing on experience, credentials, client reviews, communication skills, and trial experience, you can make an informed decision. Remember, the right attorney will not only provide expert legal representation but also offer the support and guidance you need during a challenging time. Take the time to research and consult with multiple attorneys to find the best fit for your case, and trust your instincts to make the final choice.

Working With Palermo Law Group

Working with Palermo Law Group can make a significant difference in the outcome of your case. As a dedicated personal injury law firm, we understand the challenges accident victims face and are committed to fighting for your rights. Our experienced car accident attorneys will handle every aspect of your claim, from dealing with the at-fault driver's insurance company to ensuring you receive the full compensation you deserve.

For a free consultation with Palermo Law Group, contact our law firm by calling (630) 684-2332 or visit our website at https://www.palermolawgroup.com/.